Home Up

 

Search for:

For Worldwide housesitting opportunities and a 10% discount for SeniorSitters members
click on the logo
below to go straight to our Affiliate's website

HouseCarers.com logo
 


SeniorSitters
offer 
Free Membership 
to holders of
 Australian and 
New Zealand 
Seniors Cards and of similar cards in many
other countries.

SeniorSitters Free Membership link

For details of these cards and their eligibility requirements, etc 
click on the link below...



Australia


New Zealand


UK

SeniorDiscounts.com
USA

Home
Up
Administration
Customer Service
PWS
Resources

Customer Service
The
SeniorSitters Commitment

orient5b.jpg (86904 bytes)

 
1955 Orient Line promotional piece, designed by Australian artist, 
  Douglas Annand (1903 - 1976)
  From the collection of Björn Larsson (Click on picture for full size view)
 

“Purser Puckle Pampers Passengers,” proclaimed the Orient Line’s alliterative advertisement, emphasising the superior customer service that the venerable shipping company claimed to offer its passengers. 

Today, almost half a century after the Purser Puckle advertisement first appeared, companies still use customer service to claim superiority over their competitors.

But now, as then, most pay lip service to this vital value, without any real commitment to what it means.

Call the customer service department of a bank, telephone company or other service provider and you are answered by a machine. Then, after pressing a series of buttons in response to frequently irrelevant commands, you eventually arrive at a call centre. Here, the person you speak to has little interest in customer service or knowledge of the product or service that his or her employer is providing.

At SeniorSitters we know how frustrating this can be, so we make the following commitment to our members:

1                 The Customer is Always Right – Even when he or she is not. We know that it is easy to make mistakes – especially when dealing with computers and the Internet. We also recognize the basic honesty of our members, so if a mistake has been made – by you or by us – we undertake to rectify it quickly and courteously

2                 The only time your telephone calls will be answered by a machine is when our lines are busy or for some reason unattended. Nonetheless, we undertake to reply to any message within 24 hours – no matter what!

3              Every query, whether by telephone, post, email, or through our website, will be answered by a senior member of SeniorSitters management. It's simple, we want you to get the right answer – the first time.

After all, our members are our life-blood. And we will not forget it.

For instant translation of this page into another language, click on flag below for the language you want

Through SeniorSitters and our associate, HouseCarers, people all around the world are discovering wonderful housesitting opportunities.

In the past year, these have been available in no fewer than
59countries

represented by their flags...

How many do you recognise?

Australia Austria Bahamas Flag Belgian flag link to Belgian NTO  Bosnia & Herzegovina flag and link to NTO website  Brazilian flag with link to NTO website Bulgarian flag with link to tourism site  Canada  Chile PRC flag with link to China NTO  Costa Rica  Cyprus Flag Dominican Republic flag and link to NTO  Ecuador 
England  Estonian flag with link to NTO  Fiji flag with link to NTO websiteFrance  French Polynesia flag with link to Tahiti NTO  Germany Greece  Guatemala Flag  Honduran flag with link to national tourism site   Hungarian flag with link to NTO Ireland Italy  Jamaica flag with link to NTO website  Japanese flag with link to JNTO website Malaysia flag Mexico  Netherlands Netherlands Antilles New Zealand  Nicarague Flag Northern Ireland  Norway flag - link to Norway Tourism  Peruvian flag with link to NTO  Philippines flag with link to govt tourism website  Polish flag with link to NTO website Portugal  Scotland Singapore flag  South Africa  Spain Flag of Sweden with link to NTO website  Switzerland    Turkey  United Arab Emirates Flag United Kingdom  United States US Virgin Islands flag with link to NTOVanuatu  Wales
 
Click on any flag to go that country's official tourism website

Don't leave home without your flashID

The patented flashID Emergency Identification System is now available and has the potential to save lives - who knows, the life it saves could be your own!

Click on the logo below for more information

SeniorSitters
Who we are and what we do...
Homeowners
How to achieve security and peace of mind
Housesitters
How to have Great Holidays - and save ...

News
See what the media say

Resources
Forms, useful links, etc...

Hints & Suggestions
Housesitting tips ...

Value for money
Article on Value for Housesitters .

Privacy Policy      Terms & Conditions    General Disclaimer

SeniorSitters  housesitting information and referral service replaces websites previously operated as aussiesit.org, kiwisit.org and ssanz.com.
If you have any questions or comments on this website, please do not hesitate to send email to office@seniorsits.com.
If you prefer, you can write to us at P O Box 94, Bundanoon, NSW 2578, Australia or phone us on +61 2 4883 7988,
but please appreciate that this is an Internet-based business.
Copyright © 2005-2010
SeniorSitters ABN 97 768 468 396
Unless otherwise credited, all photographs copyright © 1981-2011 Peter Wearing Smith and/or Rod Grant Media & Marketing Services